Thursday 26 March 2015

How To Do Active Directory Password Reset

By Zelma Hurley


Businesses nowadays have become reliant on computers. Most of the tasks that the employees need to perform are done on the computer. As it is, employees are get their own work station to make out possible for them to perform the tasks that they have to get done every time.

Since most of the data that are being handled and processed in these work stations are sensitive ones, it is important that they get protected by some passcode. There are instances though that one might forget the log in information. It is during times like these when Active Directory Password Reset can help.

There are help desks that employees can call to get them the assistance that they need in addressing their log in issues. What is good about these facilities is the fact that they're being handled by help desk technicians, part of their routine is to ensure that employees will never get locked out of their PCs.

If there is one down side to referring to these help desks though, it is the fact that it may take them a significant amount of time to get the issue fixed. They often need to create tickets for these issues. Often, one has to wait for about twenty-four hours for the new log-in details to take effect.

Businesses need to find a different solution that would address the passcode issues addressed at a much lesser time a good solution would be one that would only require a few minutes to take effect. This would mean that downtime is significantly minimized. In addition, productivity losses are prevented too.

There are options that would allow employees to get their log in credentials reset a lot faster. They can achieve this through using the windows active directory. This means that there would be no need for the, to call the help desk. No ticket is needed. The issue is fixed within a few minutes.

Most office statistics show that many of the concerns that people tend to send to help desk involve them needing to get their login credentials reset. A bulk of the tickets that the technicians have to handle involve these issues. With the self help option, these tickets would be significantly reduced

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

Tools like these are currently available these days either for free or paid. If you go for the paid ones, expect them to have better features. Just see tit that you get things tested out first though so you are sure that these are indeed the right business solutions for you.




About the Author:



No comments:

Post a Comment