Thursday 20 August 2015

What To Know About Water Utility Billing Software

By Nancy Gardner


The users of this technology have one aim or goal in mind, which is to operate with ease and improve efficiency. This has a long term implication on cost which is reduction of cost. And as we all know the main goal of any supplier or company is to maximize in their profits. By using water utility billing software reduces the cost of labor hence resulting to immediate saving.

Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.

To develop program that will work effectively and efficiently with existing computer hardware, a programmer must first identify organizational informational requirement. That is what kind of information is needed or suits this organization and in what form should the information be collected, processed and presented.

Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.

After implementation process the management of the company should constantly maintain this software developed through constant updating the program with the current features. This program can be used for sewer billing of any kind that is for flat rate or rates plus other charges.

The second stage basically involves carrying out analysis on the program, where the system analyst analyses this system thoroughly and gives a report to the management. Third step is designing the system which involves pictorial representation of this software. This graphical representation is necessary as it aids it training the users.

After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.

The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.

The other important function that comes with water billing software is that it facilitates client account management. This is by allowing reprinting and resending of client bills by just pressing a button. Clients can access their late fees and penalties are calculated automatically. The suppliers can check full customer history and get to know the consumption patterns of a client and also predict their payment patterns.




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