Wednesday 19 July 2017

Why All Business Owners Might Want To Consider Augmented Reality App Development

By Margaret West


Thanks to the technological advancements of the last few decades, businesses have vastly improved their marketing communications. In recent times, however, augmented reality has begun to redefine how people interact with reality. As the concept continues to become part of the larger marketing landscape, more and more companies are now investing in augmented reality app development. And there are some good reasons why you might want to start thinking about it.

Most consumers will usually want to view different variations of a product before making a purchase. Giving your customers the opportunity to scan products with AR is a good way to use their imagination in providing a virtual experience of your merchandise. This tactic can be employed for all types of products, from fashion items to food. So if you're seeking to boost customer engagement, AR can help you inject a digital element into your products.

While ads have traditionally been displayed in a 2-dimensional interface, AR has opened up a whole new range of possibilities. From allowing viewers see display ads in their peripheral vision to injecting more detail into your ads, your options are endless here. You could even bring your posters to life by combining them with augmented reality; this is a good way to make your messages pop off the page.

Giving your customers a stress-free in-store experience is a crucial part of marketing. With AR apps, you can easily provide them with directions on how to navigate the space, along with other helpful tips relevant to your physical location. Some businesses have further exploited the concept by offering promotions that pop up as customers explore the store.

Traditionally, one of the biggest challenges e-commerce merchants have faced is the lack of a mechanism through which customers can interact with products. However, AR has effectively dealt with this issue by allowing customers interact more intuitively with merchants. By solving such issues with a revolutionary computing platform, one can add an element of fun into the buying process, all while providing more value to shoppers.

With augmented reality apps, one can easily lure customers into their premises, and encourage them to explore within by adding fun elements into the process. These could be filters, animations or interactions that relate to everyday objects, but which somewhat relate to the brand. A good way to start would be to enable customers unlock special prizes in certain parts of the store, or offering gifts for those who use the app while checking in.

Introducing the AR experience into your customer support network can vastly improve the quality of service for end users. With the technology, your agents can guide customers through different processes while pointing things out in a detailed, visual manner. As a result, the whole thing becomes much more efficient for all parties involved. Customers get their issues solved appropriately, and your support staff will certainly appreciate the efficiency.

What happens when science fiction literally comes to life? Well, thanks to augmented reality, it's now possible for businesses to combine their customers' physical and digital experiences. So while you may not find a good reason to invest in it just yet, you might want to look at how you could exploit the concept to boost your brand's appeal in the eyes of consumers.




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